Shipping and Product Availability
| SHIPPING TO MAINLAND PORTUGAL | |
| Carrier Nacex/Correos Express/DHL |
Shipping cost of 4,99€ (subject to change, considering weight and volume). For orders placed until 4pm. For "In Stock" products, the delivery time is 24 hours unless there's any disruption or disturbance to the carrier's service, in which case it can take up to 48/72 or more hours. Deliveries on Saturdays cost 20€, are only available for some Postal-Codes, and are always subject to confirmation. NOTE: Large items, or items properly marked with the label "SHIPPING INFORMATION" may have an extra shipping fee, upon consultation after ordering. For larger items, such as paper backgrounds or dry cabinets, for example, delivery may take a few more extra days, due to the need for transport adjustment by the carriers. |
| CTT Expresso | Shipping cost of 6,90€ (subject to change, considering weight and volume). For orders placed until 4pm. For "In Stock" products, the delivery time is 24 hours unless there's any disruption or disturbance to the carrier's service, in which case it can take up to 48/72 or more hours. Attention: Products over 1.5 meters are not shipped by CTT, so the shipping method will automaticallybe changed to Carrier. For some Postal-Codes delivery is not guaranteed, so the shipping method will automatically be changed to Carrier. Oversized items (more than 3 meters or 40kg) may have an extra shipping fee, upon consultation, after ordering. |
| SHIPPING TO THE AZORES AND MADEIRA ISLAND | |
| By Sea | Shipping cost of 11,90€ excl. VAT for orders up to 2 kg. For "In Stock" products, the delivery time is expected to be 7 working days, depending on the island. For orders weighing more than 2 kg, the shipping cost will be calculated according to the weight. We recommend that you wait for us to contact you with the final cost information. Oversized items are shipped by a sea freight forwarder, and the delivery time can be between 10-20 days, depending on the island. In the case of orders with irregular and/or bulky dimensions, you will have a freight forwarding fee (Origin/Destination Expenses) of 10,00€ + VAT. |
| By Air |
Shipping cost of 33,90€ excl. VAT for orders up to 2 kg. |
| SHIPPING TO SPAIN | |
| Up to 2Kg | Shipping cost of 33,90€ |
| More than 2Kg | Value available upon consultation |
| SHIPPING TO OTHER COUNTRIES (EUROPE) | |
| Up to 2Kg | Shipping cost of 33,90€ |
| More than 2Kg | Value available upon consultation |
| PRODUCT AVAILABILITY |
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| In Stock | |
| The item has at least one unit in stock. When you place your order, it will be processed as quickly as possible, so that it is delivered within the deadlines described above. If you want more than one unit of the item, you should check the stock through the customer support channels (see Contacts). | |
| Coming Soon |
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| We await the replacement of this product. You must place the order to guarantee the reservation. We may, eventually, request the payment of an amount (at least 10%) for order validation. The expected delivery date is indicated by email, after the purchase. | |
| Delivery in 2 to 5 business days | |
| The product is available from a fast delivery provider. You must place the order to guarantee the reservation. We may, eventually, request the payment of an amount (at least 10%) for order validation. | |
| Upon Order | |
| The product is supplied only after it has been ordered from our supplier. Payment of an amount is requested for order validation. The item that is "Upon Order" is purposely ordered for each customer and is not returnable. The expected delivery date is communicated by email after purchase. (See our returns policy in point 13 of our Terms and Conditions) | |
| Available at the Central Warehouse | |
| The product is available in our central warehouse, and is expected to have a faster delivery time. You must place the order to guarantee the reservation. We may, eventually, request the payment of an amount (at least 10%) for order validation. The expected delivery date is communicated by email, after the purchase. | |
| For estimated delivery times, only working days are considered (Monday through Friday), thus excluding weekends and national holidays. All the values mentioned above already include VAT at the legal rate in effect. |
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